Policies
Terms & Conditions
Last updated: 14 August 2026
1. About these terms
These Terms & Conditions govern your use of the Tectri Online Website and purchases made through it. Tectri Online Store trades as Tectri Online and operates in Zambia.
2. Accounts
You are responsible for accurate account information and keeping your login credentials secure.
3. Products, prices and orders
Product descriptions, availability and prices may change. Orders are subject to acceptance and availability. We may cancel or correct an order where there is a material stock, pricing, payment or fulfilment error.
4. Payments and delivery
Available payment and delivery methods are shown during checkout. Delivery estimates may be affected by circumstances outside our reasonable control.
5. Returns and refunds
Returns are governed by our Return & Refund Policy. Defective items must generally be reported within 7 days of delivery.
6. Acceptable use
You must not misuse the Website, interfere with its operation, attempt unauthorized access, submit malicious code or use our services for unlawful activity.
7. Intellectual property
Unless otherwise stated, content and branding on the Website belong to Tectri Online or its licensors.
8. Governing law
These Terms & Conditions are intended to operate under the laws applicable in the Republic of Zambia.
9. Contact
Tectri Online Store trading as Tectri Online
11962 Off Ngwerere Road, Ngwerere, Lusaka, Zambia