Privacy Policy

1. About this policy

Tectri Online Store trading as Tectri Online respects your privacy and is committed to handling personal information responsibly when you use our Website, create an account, place an order or contact us.

2. Information we collect

Depending on how you use the Service, we may collect information such as your name, contact details, delivery information, account information, order details, payment status and communications with us.

3. How we use information

We use information to provide and improve the Service, process and deliver orders, communicate with customers, provide support, prevent misuse and comply with applicable legal obligations.

4. Payments

Payment transactions may be handled by third-party payment providers. We do not intend to store full payment card credentials on our own systems where the payment provider handles that information.

5. Sharing information

We may share necessary information with service providers involved in payment, delivery, hosting, communications and other services required to operate the store. We do not sell personal information as a standalone product.

6. Cookies

We use cookies and similar technologies to help the Website function and, where applicable, support analytics and advertising. You can manage optional cookie preferences using Manage Cookies in the footer.

7. Security and retention

We take reasonable measures to protect information and retain it only for as long as reasonably necessary for the purposes described in this policy and applicable legal, accounting or operational requirements.

8. Your choices

You may contact us to request access to or correction of personal information we hold about you, subject to applicable law and reasonable verification.

9. Changes

We may update this policy from time to time. The latest version will be published on this page with its effective date.

10. Contact

Tectri Online Store trading as Tectri Online
11962 Off Ngwerere Road, Ngwerere, Lusaka, Zambia

Website: www.tectrionline.com